Monthly Archives: November 2008

Operations and the bottom-line? Part II

In the previous article, we laid out the main areas in which the efficiency and effectiveness of operations within a fairly small back-office finance department can impact the bottom-line. In this follow-up article, we will see just how severe the … Continue reading

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NHL and how not to transition to new media

Before continuing back-office operations, we will take a short detour into a case study of how not to transition to new media. As we all know, media properties have been suffering greatly, especially broadcast media. Advertising revenue is down, and … Continue reading

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Operations and the bottom-line? Part I

As an expert in operations efficiency and effectiveness, I am often asked how much of a difference back-office operations can make to a firm’s profitability? After all, sales are what drive any business, and so the front-office should be the … Continue reading

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