Monthly Archives: January 2015

True Cloud vs Hosting

Having looked at the definition (and misapplication) of cloud, its key characteristics, and the various categories of cloud services, or fill-in-the-blank-as-a-service (*aaS), we now turn our attention to the important difference between true cloud services and hosting services that are marketed as … Continue reading

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Types of Cloud Services

In the previous article, we discussed what the (terribly overhyped) word “cloud” means. Before we start to delve into the difference between “true cloud” and “we just call it cloud”, let’s look at the different major categories of “cloud” services available. As … Continue reading

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What is the Cloud?

Cloud seems to be the biggest buzzword in the last few years. Every technology provider, every services provider, if they aren’t natively “in the cloud”, they are providing a version of their offering “in the cloud.” Although the term “cloud” seems … Continue reading

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Mind the Gap

What does “mind the gap” – familiar to anyone who has ridden the London Underground, a.k.a. “the Tube”, have to do with coffee and power? It turns out, quite a bit. Starbucks’ largest metropolitan deployment outside the US – and the … Continue reading

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Deleting Email Is a Chimera

In response to the Sony hack, in which not only valuable intellectual property, such as movies, was stolen, but also (previously) confidential emails, a number of experts have recommended increasing the usage of email retention policies. They go something like … Continue reading

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The Purpose of a Business is to Create and Keep a Customer

“The purpose of a business is to create and keep a customer.” – Peter Drucker No matter how many times we say it, we forget it. We get caught up in operations, or competition, or marketshare, or share price. Yet a … Continue reading

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Scenes from a BBQ Restaurant

Years ago, a young man, let’s call him D, with whom I had once gone to summer camp followed his dream and opened a meat restaurant. They had great big burgers, flaming wings, fresh onion rings and fries, a meat-lovers dream. … Continue reading

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Ask Why You Care About Security

Recently, I had a conversation with a senior executive at a company about the firm’s information security. The conversation, like others I have had, revolved around a sudden increase in interest in that security. To be clear, we are not talking … Continue reading

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Free Wi-Fi Is Coming!

Free Wi-Fi is coming! Well, perhaps not everywhere, but at every Hyatt hotel. I just received an email from Hyatt that they will offer free Wi-Fi for all guests in all rooms and lobbies worldwide, beginning 14 February 2015, just a month away. How … Continue reading

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It’s About The People, Stupid

It has happened again. Another horror story of an airline leaving customers in miserable conditions for hours on the tarmac. This time, however, it happened multiple times over a 28 (!!) hour period. According to the Jerusalem Post article, United Airlines Flight … Continue reading

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