Tag Archives: airline

Internet in the Air

I used to hate taking long day flights. If I had to spend 12 hours in the air from New York to Tokyo, or Zurich to Bangkok, or Tel Aviv to Newark, I preferred overnight flights. Even since the advent of on-demand entertainment, personal … Continue reading

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It’s Always About the People (Even in Tech)

Two months ago, I posted an article about a United Airlines series of failures that, if not so painful for their paying customers – and their employees too – would be laughable. Yesterday, I had the pleasure of reading an … Continue reading

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How Incredibly Good Airline Choice Has Gotten

I expect this topic to get me a lot of flak. After all, everyone likes dumping on the airlines, including me. But hear me out. I fly a lot of miles every year, mostly in coach, sometimes in business. Most of the time, … Continue reading

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