Tag Archives: continental

It’s Always About the People (Even in Tech)

Two months ago, I posted an article about a United Airlines series of failures that, if not so painful for their paying customers – and their employees too – would be laughable. Yesterday, I had the pleasure of reading an … Continue reading

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It’s About The People, Stupid

It has happened again. Another horror story of an airline leaving customers in miserable conditions for hours on the tarmac. This time, however, it happenedĀ multiple times over a 28 (!!) hour period. According to theĀ Jerusalem Post article, United Airlines Flight … Continue reading

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