Below you will find pages that utilize the taxonomy term “airlines”
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The Purpose of a Business is to Create and Keep a Customer
"The purpose of a business is to create and keep a customer." - Peter Drucker
No matter how many times we say it, we forget it. We get caught up in operations, or competition, or marketshare, or share price. Yet a business, like a life, has a purpose: to create and keep a customer. I might add, "to keep that customer profitably satisfied."
Earlier this month, a very well known Apple developer, one of the "