Small Efforts for Big Wins

This morning, I paid a visit to the American Citizen Services department of a US Embassy, for passport-related services. Anyone who has been there knows that this is not exactly an efficient experience. You need to make a reservation online in advance The security makes TSA look like a luxury hotel: no bags, no backpacks, no phones, no earphones, no Kindles, no food, no drink. You only are allowed your documents, wallet, keys and printed material.